Guides
What refurbished means in Colombia (and what it doesn't)
Refurbished, pre-owned, open box and outlet are not the same thing. The kinds of seller in Colombia, who answers for each one and what rules Mercado Libre sets.
How to tell if an iPhone is original or fake in Colombia
A very low price is a warning, not proof. How to check the IMEI, the model number, the parts history and the lock before you pay, what Mercado Libre data shows and where to complain.
Your rights when buying refurbished in Colombia
Why Colombian law sets no fixed warranty term for electronics, what it says about used goods, five business days to withdraw from a distance purchase and how to complain to the SIC.
Chinese, US or European iPhone in Colombia and the eSIM
How to read an iPhone's region, what changes with an eSIM-only US iPhone, what a Chinese Android loses, which bands may matter in Colombia and why a phone bought abroad must be registered.
What to check when your refurbished phone arrives in Colombia
A first-hour list covering IMEI, registration, locks, parts history, battery, screen, cameras, charging, sound and your SIM, before your withdrawal period closes.
How to check an IMEI in Colombia and register a phone bought abroad
Dial *#06#, where else the IMEI appears, how to check whether it is reported in the negative database, what happens if the IMEI is not registered and how to register a phone bought abroad.
What to check when buying refurbished wireless earbuds in Colombia
Serial, model number, Find My lock, reset and cleaning for AirPods, Sony and Samsung reset steps, and your legal deadlines in Colombia.
How to buy a refurbished laptop in Colombia
Grades, warranty, battery, Windows licence, company locks and legal deadlines for comparing refurbished laptops between shops in Colombia.
What to check when buying a refurbished or used game console in Colombia
Console bans and suspensions that stay, the previous owner's accounts, region, stick drift, disc or digital and your legal deadlines in Colombia.
What grades A, B and C mean in Colombia
How to read a seller-stated condition and what we check before showing an offer.
What to check on a refurbished iPad in Colombia
Activation Lock, company supervision, iPadOS version, battery, SIM or eSIM, Apple Pencil and your legal deadlines in Colombia.
What to check on a refurbished MacBook or Mac in Colombia
Activation Lock, firmware password, company management, battery cycles and macOS version, all checked before your withdrawal period closes.
What to check when buying a refurbished Apple Watch in Colombia
iPhone compatibility, watchOS, Activation Lock, cellular models, battery, cleaning and your legal deadlines in Colombia.